Terms
If you need to cancel the event we will deal with each case individually; if a children's event has to be cancelled due to sickness then we will very likely give a full refund. For any cancellation please let us know as early as possible.
We don't expect a deposit to be made when booking for small events however the booking will be cancelled if payment is not received a week before the event.
For Mass Events/Corporate Events we expect a 50% Deposit upfront. Full payment is expected 60 days minimum before the event. If the event is cancelled for any reason we will need a written confirmation as soon as possible. The following cancellation charges will apply.
More than 120 working days prior to the event Nil
120 to 61 working days prior to the event 50%
60 to 31 working days prior to the event 80%
31 working days or less prior to the event 100%
We carry out a full risk assessment for every event and are fully covered by Public Liability Insurance.
Please note the show includes smoke and fire so attendees will need to stay out of the performance area during the whole event unless invited by the Bubbleologist/Entertainer. This will be your responsibility and we reserve the right to seize the performance if in our professional opinion there is a safety issue.
Responsible adults should be present if children are attending at all times to safeguard the wellbeing of the children allowing the Bubbleologist/Entertainer to focus on their work.
Every effort is made to ensure that we arrive at the given time on this booking form however we cannot accept responsibility for circumstances beyond our control.
It is the responsibility of the client to inform us of any changes of venue in writing/email as soon as possible.
It is the responsibility of the client to make sure that none of the attendees have a soap allergy.
It is the responsibility of the client to make sure that anyone who is asthmatic is advised that there will be a small amount of Vegetable Glycerine Smoke used within the Program.
It is imperative, for the smooth running of your party, that the following rules are observed:
A parking space is available at your chosen venue for the Bubbleologist/Entertainer.
The Bubbleologist/entertainer is supplied with a power supply for their equipment.
If the venue is not at ground level or not easily accessible we should be informed prior to the event in writing/email.
There should be a water supply for the Bubbleologist/Entertainer to be able to clear spillages quickly and effectively.
If the venue is inaccessible to the Bubbleologist/Entertainer we cannot accept responsibility for the Program being delayed or cancelled.
We do not perform on tarmac or similar surfaces outdoors; we cannot accept responsibility for cancelling if we have not been informed prior to the event.