Terms

  • If you need to cancel the event we will deal with each case individually; if a children's event has to be cancelled due to sickness then we will very likely give a full refund. For any cancellation please let us know as early as possible.

  • We don't expect a deposit to be made when booking for small events however the booking will be cancelled if payment is not received a week before the event.

  • For Mass Events/Corporate Events we expect a 50% Deposit upfront. Full payment is expected 60 days minimum before the event. If the event is cancelled for any reason we will need a written confirmation as soon as possible. The following cancellation charges will apply.

  • More than 120 working days prior to the event Nil

  • 120 to 61 working days prior to the event 50%

  • 60 to 31 working days prior to the event 80%

  • 31 working days or less prior to the event 100%

  • We carry out a full risk assessment for every event and are fully covered by Public Liability Insurance.

  • Please note the show includes smoke and fire so attendees will need to stay out of the performance area during the whole event unless invited by the Bubbleologist/Entertainer. This will be your responsibility and we reserve the right to seize the performance if in our professional opinion there is a safety issue.

  • Responsible adults should be present if children are attending at all times to safeguard the wellbeing of the children allowing the Bubbleologist/Entertainer to focus on their work.

  • Every effort is made to ensure that we arrive at the given time on this booking form however we cannot accept responsibility for circumstances beyond our control.

  • It is the responsibility of the client to inform us of any changes of venue in writing/email as soon as possible.

  • It is the responsibility of the client to make sure that none of the attendees have a soap allergy.

  • It is the responsibility of the client to make sure that anyone who is asthmatic is advised that there will be a small amount of Vegetable Glycerine Smoke used within the Program.

  • It is imperative, for the smooth running of your party, that the following rules are observed:

  1. A parking space is available at your chosen venue for the Bubbleologist/Entertainer.

  2. The Bubbleologist/entertainer is supplied with a power supply for their equipment.

  3. If the venue is not at ground level or not easily accessible we should be informed prior to the event in writing/email.

  4. There should be a water supply for the Bubbleologist/Entertainer to be able to clear spillages quickly and effectively.

  • If the venue is inaccessible to the Bubbleologist/Entertainer we cannot accept responsibility for the Program being delayed or cancelled.

  • We do not perform on tarmac or similar surfaces outdoors; we cannot accept responsibility for cancelling if we have not been informed prior to the event.