FAQ's

How do I book you for an event?

Simply email us chloe@guernseybubbles.com with the details of your event and we will get back to you ASAP.

Do you take a deposit when booking?

We don't expect a deposit to be made when booking for small events however the booking will be cancelled if payment is not received a week before the event.  For Large Events/Corporate we will take a 50% deposit at booking due to the amount of preparation needed for these types of events.

What if I have to cancel?

We will deal with each case individually however if a children's event has to be cancelled due to sickness or bad weather then we will typically give a full refund unless we have received less than 48hrs notice. In these circumstances we will typically keep 50% to cover materials. For any cancellation please let us know as early as possible.

Do you have insurance?

Yes! We have full public liability insurance provided by BLAH BLAH

Do you use floor protection in your Programs?

In our indoor programs we definitely do and depending on the surface outdoors we will also use floor coverings. 

Where can you do outdoor events?

We can do our events on private property or public places. Please take note that we cannot do Soap Bubble Shows on Tarmac and other similar surfaces due to the residue that the bubbles can create when they pop creating a slip hazard. 

What is deemed as bad weather?

We will sadly have to cancel an outdoor event if the weather becomes too windy or it is raining. (Please see the What if I have to cancel? FAQ if concerned about this) 

Sometimes we will give you the option of deciding whether you would still like the event to continue if it is windy however this will be at your own risk as some segments of the program may not work.